Shipping and Returns


If the items in your order which qualify for 'Free Shipping' total $75 or more, your order ships free*.

Free Canada Post shipping is limited to Canadian provinces excluding Northwest Territories, Yukon & Nunavut.

For orders less than $75, we have flat shipping rates per province:

  • Ontario, Quebec and Manitoba - $7.95
  • British Columbia, Alberta, Saskatchewan, Nova Scotia, Newfoundland, New Brunswick - $9.95
  • NWT, Nunavut and Yukon - $14.95

Remote locations: Melitta Canada reserves the right to cancel and/or refund an order, if the shipping destination of the order is considered a remote location within the provinces where free shipping applies.

Our Refund Policy

Melitta Canada guarantees your satisfaction and we will replace or refund any Melitta product with receipt within 30 days of purchase.

To seek a refund or replacement of a product, please contact Melitta Consumer Relations for detailed information: 1-800-565-4882 or

Receipts must accompany the request for refund or replacement.